Reference

Terms and Conditions That Apply to Your jiliwin Account

Using jiliwin means you accept these terms. They set out what we expect from you, what you can expect from us, and how your account, deposits through bKash, Nagad, or Rocket, and access to the lobby all work.

Account eligibilitybKash, Nagad, Rocket depositsWithdrawal conditionsAccount security rulesApplicable law and regions
Explore the Lobby Read FAQ
jiliwin Terms and Conditions That Apply to Your jiliwin Account
REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Start a live chat from any page on the site. Our support team handles terms queries, account reviews, and wallet verification questions directly through chat.
Email Support For detailed terms questions or written confirmation of a decision on your account, email us. We respond to account and policy queries in the order they arrive.
Account Help Centre The help centre in your account dashboard covers common terms questions — account limits, wallet rules, and what to do if a transaction is pending.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Data Under These Terms

Account Data

We hold the registration details you provided when you opened your account. You can request a copy or correction through live chat or email at any time.

Wallet Verification

Your bKash, Nagad, or Rocket number is tied to your account at registration. Changing it requires identity confirmation through our support team — not a self-service setting.

Session Security

Each login session is protected by OTP verification sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately and change your password.

Data Retention

We retain account records for the period required under applicable law. Closed accounts are kept on file for regulatory purposes; active data is not shared with third parties outside our payment processing partners.

Common Questions About jiliwin Terms

Yes. Any deposit made through bKash, Nagad, or Rocket is covered by these terms alongside the individual payment service's own terms. Both sets apply at the same time.

Access depends on whether use is permitted under local law in your specific region. Check what applies to you before opening an account — we do not override local legal requirements.

We may suspend or permanently close an account that breaches these terms. Any pending balance will be reviewed, and withdrawals may be withheld during an investigation.

Wallet changes — bKash, Nagad, or Rocket number updates — require identity verification through our support team. Start a live chat or email us with your account details to begin the process.

Yes. We will notify you of material changes before they take effect. Continuing to use your account after the notice period means you accept the updated terms.

Contact our support team through live chat or email and ask for a data summary. We process these requests in line with the retention and access rules set out in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

AccountRegisterInfoJiliwin GlossaryInfoJiliwin Banking

Related pages

jiliwin Bangladesh jiliwin Login Jiliwin Banking Baccarat Payout Jiliwin Glossary